We respect your privacy and are committed to protecting the personal information you provide to us.
We may collect personal information including your:
Your information may be used to:
We take reasonable administrative, technical, and organisational measures to protect your personal information from unauthorised access, loss, misuse, or disclosure.
We do not sell or rent your personal information to third parties. Information may be shared with trusted service providers where necessary to operate our business, process payments, deliver our services, or comply with legal obligations.
If you have any questions regarding this Privacy Policy or wish to request access to or correction of your personal information, please contact us through our official contact channels.
We are committed to delivering our programmes and services according to the terms communicated at the time of purchase.
Refunds are subject to the specific terms and conditions of the programme, service, package, or promotion purchased.
Depending on the programme or service, payments may be:
The applicable refund terms will be communicated through the relevant registration page, agreement, quotation, invoice, promotional material, or other communication provided at the time of purchase.
Where a programme, service, deposit, or payment is clearly stated as non-refundable, no refund will be provided once payment has been made, except where otherwise required by applicable law or expressly agreed by us.
If we cancel a programme or service and are unable to provide a suitable alternative, participants may be offered a refund, credit, transfer, or rescheduling option, depending on the circumstances and the terms applicable to that programme.
Where a refund is permitted under the applicable programme or service terms, requests should be submitted through our official contact channels together with the relevant purchase or registration details.
Approved refunds will be processed using the appropriate payment method within a reasonable processing period.
In the event of any difference between this general Refund & Cancellation Policy and the specific refund terms communicated for a particular programme or service, the specific terms communicated for that purchase will apply, subject to applicable law.
By accessing our website, purchasing our services, or registering for our programmes, you agree to the following Terms of Service.
We provide training, coaching, consulting, events, educational programmes, and other related services. Specific programme details, deliverables, schedules, and fees will be communicated at the point of registration or purchase.
All registrations are subject to availability and confirmation.
Payment must be made according to the payment terms provided during registration, checkout, quotation, invoice, or other agreement.
Where instalment arrangements are offered, customers are responsible for completing payments according to the agreed payment schedule.
We reserve the right to make reasonable changes to programme schedules, trainers, venues, delivery methods, or programme content where necessary.
If a programme is postponed or cancelled by us, affected participants will be informed of the available options.
Participants are expected to behave respectfully and comply with reasonable programme guidelines. We reserve the right to take appropriate action where behaviour significantly disrupts the programme or affects the safety or experience of others.
Unless otherwise stated, programme materials, presentations, videos, worksheets, frameworks, and other content provided by us remain our intellectual property or that of the respective rights holder.
Participants may use the materials for their own personal learning but may not reproduce, distribute, resell, publish, or commercially exploit them without prior written permission.
While we aim to provide high-quality services, individual results may vary. We do not guarantee specific business, financial, career, or personal outcomes from participation in our programmes or services.
To the extent permitted by applicable law, we will not be liable for indirect or consequential losses arising from the use of our website, programmes, or services.
Refunds, cancellations, transfers, and rescheduling are governed by our Refund & Cancellation Policy.
We may update these Terms of Service from time to time. The latest version published on our website will apply from its stated effective date.
For questions regarding these Terms of Service, please contact us through our official contact channels.